Terms of Service

Welcome to the HT Eye Portal ("Service"), provided by Haes Technologies Ltd, Unit 3, Horton Industrial Park, West Drayton, Middlesex, UB7 8JD ("Company," "we," "our," or "us"). By accessing or using this Service, you agree to be bound by the following Terms of Service. If you do not agree, you must not use the Service.

1. Use of Service

The HT Eye Portal provides remote monitoring information for fire alarm systems.

• The Service is intended for informational and management purposes only.
• You are solely responsible for verifying the accuracy, completeness, and reliability of the information displayed.

2. No Emergency Service

The Service is not a substitute for emergency services, alarm sounders, or direct monitoring by fire departments or first responders. In case of fire, fault, or emergency, you must contact your local emergency services immediately.

3. Limitation of Liability

Under no circumstances shall Haes Technologies Ltd, its vendors, affiliates, associates, employees, or partners be held responsible or liable for:

• Any damages, losses, or costs resulting from the use of, reliance on, or inability to use the Service.
• Failures, delays, or interruptions in data transmission, notifications, or connectivity.
• Malfunctions or inaccuracies in fire alarm panels, sensors, or third-party equipment.

The Service is provided on an "as is" and "as available" basis, without warranties of any kind.

4. User Responsibilities

• You agree to maintain and regularly test your fire alarm panels and safety systems according to applicable standards and regulations.
• You are responsible for ensuring that notifications and alerts are received and acted upon appropriately.

5. Indemnification

You agree to indemnify and hold harmless Haes Technologies Ltd, its vendors, affiliates, and associates from any claims, liabilities, or damages arising from your use of the Service.

6. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the Service after changes means you accept the revised Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

8. Contact Information